PRIVACY POLICY

1. OVERVIEW

Kentwood Accounting Services LLC ("Kentwood," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kentwood-accounting-services.com and use our financial services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect personal information that you voluntarily provide when engaging our services, including:

• Name, email address, and contact information
• Business name, tax identification number, and financial data
• Payment and banking information for transactions
• Professional background and business objectives

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address, browser type, and operating system
• Pages visited, time spent, and referral sources
• Cookies and tracking technologies (see Section 6)

3. HOW WE USE YOUR INFORMATION

We use collected information for the following purposes:

• Service Delivery: Provide accounting, tax optimization, lending, and advisory services
• Communication: Respond to inquiries, send service updates, and provide support
• Compliance: Meet legal, regulatory, and tax obligations
• Improvement: Analyze website performance and enhance user experience
• Marketing: Send promotional communications (with consent where required)

4. SMS/MMS MARKETING COMMUNICATIONS

4.1 Consent Requirement

If you opt in to receive SMS/MMS messages from Kentwood Accounting Services LLC, you expressly consent to receive recurring marketing and promotional text messages sent using an automated telephone dialing system (ATDS). These messages may include offers, updates, and information about our financial products and services.

4.2 Message Frequency & Costs

Message frequency varies; you may receive up to 4 messages per month. Message and data rates may apply depending on your mobile carrier plan. We are not responsible for carrier charges.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

4.3 Opt-Out & Help

You may opt out of SMS communications at any time by replying STOP to any message. Reply HELP for assistance or contact us at kentwood@kentwood-accounting-services.com.

4.4 No Purchase Requirement

Consent to receive SMS messages is NOT a condition of purchase. You may decline SMS consent and still access our full range of financial services. Opting out will not affect your ability to engage Kentwood for accounting, tax, lending, or advisory services.

4.5 ATDS Disclosures

We may use an automated telephone dialing system to send SMS/MMS messages. By providing your phone number and opting in, you acknowledge that messages sent via ATDS may be promotional in nature and may be sent at automated intervals.

5. INFORMATION SHARING & DISCLOSURE

We do not sell or rent your personal information. We may share information only in the following circumstances:

• Service Providers: Trusted third parties who assist with technology, payment processing, or business operations (under confidentiality agreements)
• Legal Compliance: When required by law, regulation, subpoena, or court order
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Protection of Rights: To enforce our agreements, protect our rights, or ensure safety

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies, web beacons, and similar tracking technologies to enhance your experience and analyze website usage. You may disable cookies through your browser settings, but this may limit website functionality.

7. DATA SECURITY

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Financial records may be retained for extended periods as required by tax and regulatory laws.

9. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Restrict or object to certain processing activities
• Withdraw consent for marketing communications
• Request data portability or file a complaint with a regulatory authority

To exercise these rights, contact us at kentwood@kentwood-accounting-services.com.

10. THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.

11. CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

13. CONTACT US

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: